It is unfortunate that no matter how much you try, you will still struggle with technology at some point within your business. Most businesses in Edinburgh use some kind of technology; computers, laptops, networks, the internet and internal online communication such as an intranet.
If these are set up correctly and looked after they will last some time without issues. However, every business will run into a few standard IT problems, and so it is best to be prepared and have a system in place ready for these problems in order to reduce the amount of time you are ‘down.’
This is especially important if your business is reliant on your IT system and/or computers working to their full capacity. Here are some common IT and PC problems that are run into:
Viruses can now infiltrate your system through a range of different ways; email, visiting websites with them on, people bringing in infected USB sticks or disks, etc. These viruses can cause unspeakable damage and in some cases crash an entire system.
If your business is technology reliant than you should protect your computers and system as much as you can with anti-virus software, spam filters and ensuring that only authorised disks are used.
If you are unlucky though, an IT professional can usually remove the virus and restore your system, however, prevention is always better than cure.
• Security problems
It’s not only bigger businesses that are targeted these days, with more details kept and used online, hackers are also seeking out smaller businesses to attack, and if they access your system they may well be able to use your business finances as well as access any personal or sensitive material.
You can do a certain amount of safeguarding and encourage staff to use as many passwords that are hard to guess as possible. However, if you are in doubt it’s better to be safe than sorry, and so you should always seek professional help.
• Physical damage to hardware
People are busy and so they will often eat and drink at their computers, and the fact that computers and laptops are now more portable and so are carried around, means that there is an increased risk of physical damage to the computer.
You can discourage this with rules about eating and drinking by computers, but if this is not always possible, these can be rectified by a laptop or pc repair professional.